1. Introduction
RISE Higher Education Inc. operates in accordance with U.S. student privacy standards and is committed to protecting all users—domestic and international—under applicable education engagement guidelines. We follow best practices as recognized by global accrediting and advisory bodies, including the National Association for College Admission Counseling (NACAC), International Consultants for Education and Fairs (ICEF), IDP Education, British Council, Professional International Education Resources (PIER), and the American School Counselor Association (ASCA).
2. Information We Collect
- Personal Details: Name, contact info, academic and financial background, plus any information shared during counseling sessions.
- Session Content: Notes or recordings of counseling calls or mentorship meetings, only with your consent.
- Platform Usage Data: Login timestamps, IP address, browser and device details, and site interaction metrics.
3. Purpose of Collection
Your information is collected to:
- Provide personalized counseling and support services
- Improve the quality and accessibility of our platform
- Meet legal and institutional obligations related to student placement
4. Cookies & Tracking
Cookies are used strictly for improving site performance. We do not use tracking tools for marketing or third-party advertising purposes.
5. Third-Party Relationships
We may share relevant data with trusted partners (universities, accommodation providers, visa consultants, loan providers) only for service delivery.
We never share, sell, or disclose your personal information to any third party for marketing or promotional purposes.
6. Data Security
We secure your data using industry-standard encryption and storage protections. Confidentiality is maintained across both digital systems and in personal interactions.
7. Your Rights
You may request access to, correction of, or deletion of your data by emailing us at: [email protected]
8. Policy Updates
This policy may be updated periodically. Check the “Effective Date” to ensure you are viewing the latest version.