1. Scope of Services
These terms apply to all RISE services, including online platform access, personal counseling, test preparation, mentorship, and admissions support.
2. Agreement to Terms
By accessing RISE’s services, you agree to these terms. If you do not accept them, please discontinue use of the platform and services.
3. User Conduct & Professionalism
All users must:
- Interact respectfully with our team and affiliates
- Avoid abuse, threats, or manipulation
- Log any communication with university officials through their assigned counselor
Disrespectful behavior toward team members may result in immediate service termination without refund.
4. Intellectual Property
All content, tools, documents, and guidance provided by RISE remain the intellectual property of RISE Higher Education Inc. Unauthorized use is prohibited.
5. Refund & Counselor-Change Policy
- No Refunds: All service payments are final and non-refundable.
- No Freebies: Services are delivered strictly as outlined; no unlisted bonuses or upgrades apply.
- Counselor Change Requests: Will only be considered when documented proof of misconduct is submitted and verified.
- User Responsibility: Students are expected to be proactive, honest, and cooperative throughout their engagement.
6. Liability Limitations
RISE facilitates the admissions process but cannot guarantee admission outcomes. Universities make final decisions. We are not liable for delays, rejections, or third-party service issues.
7. Changes to Terms
We reserve the right to modify these terms at any time. Updates will be reflected with a revised “Effective Date.”
8. Contact Details
For questions, concerns, or escalation: [email protected]
9. Governing Law & Global Student Service Commitment
RISE Higher Education Inc. is governed by the laws of the State of North Carolina, USA.
We are proudly affiliated with NACAC, ICEF, PIER, IDP Education, British Council, and the American School Counselor Association (ASCA) – guiding our student support standards. These affiliations reinforce our commitment to global student service, transparency, and ethical counseling.